Question 1

When is the deadline to renew my Celtic FC Season Ticket?

Accepted Answer

The deadline to renew your season ticket is 5pm on Wednesday, May 22.

Question 2

How can I renew my Celtic FC Season Ticket for Season 2024/25?

Accepted Answer

Season Ticket holders will receive their communication by email with full details on how to renew your Season Ticket. Please ensure that your contact details are up to date. You can update your details by logging in to your online account at https://www.eticketing.co.uk/celtic/.

Question 3

What categories of Celtic FC Season Tickets are available?

Accepted Answer

The following price categories of Season Ticket are available: Adult Adult (65) (available  to supporters aged 64 on June 1, 2024 and who turn 65 prior to December 31, 2024) Adult (65+) (available to 65+ supporters aged 65 or over on June 1, 2024) Under 13* (available to supporters aged 12 and under on June 1, 2024) 13-16* (available to supporters aged 13-16 on June 1, 2023) 17-18* (available to supporters aged 17-18 on June 1, 2023) Student* (only available in certain sections, to supporters who will be a full time student for the full 2024/25 Season) Special Season Tickets (excluding matches against Rangers FC) *Also available as “Opt Out” Season Tickets

Question 4

How many home matches are included in my CelticFC Season Ticket?

Accepted Answer

Adult Season Tickets, 65 and 65+ Season Tickets are valid for 19 home matches, including all home SPFL league matches and such other home matches as nominated by the Club.  Under 13, 13-16, 17-18 and Student Season Tickets, are valid for 19 home matches, including all home SPFL league matches and such other home matches as nominated by the Club.  Under 13 Opt Out, 13-16 Opt Out, 17-18 Opt Out and Student Opt Out Tickets are valid for all home SPFL league matches, excluding any matches against Rangers FC, and such other home matches as nominated by the Club (in total, a minimum of 17 and a maximum of 18 home matches). Season Ticket holders will have the opportunity to purchase a full price adult match ticket for entry to the Stadium for any such match(es).   Special Season Tickets (which are Season Tickets for seats in sections 115 to 118, half of section 416, and sections 417 to 419) are valid for all home SPFL league matches, excluding any matches against Rangers FC, and such other home matches as nominated by the Club (in total, a minimum of 17 and a maximum of 18 home  matches). Special Season Tickets are not valid for any home match against Rangers FC and Special Season Ticket holders, including members of the Home Cup Ticket Scheme, are not guaranteed a ticket to purchase for any such match(es). The specific details and benefits associated to other categories of Season Ticket will be as set out in the additional terms and conditions which will be notified to those holding the relevant category of Season Ticket (including without limitation, the Club’s Accessibility Policy and the Rail Seating Section Safety Code of Conduct).

Question 5

My Celtic FC Season Ticket automatically renews, when will my payments be taken?

Accepted Answer

If your Season Ticket is automatically renewed and paid for by Direct Debit. The first deposit will be taken on Friday, May 26, 2024. The remaining instalment dates are Friday, August 25, 2024, Friday, September 30, 2024 and Friday, October 27, 2024. Further information will be provided in your renewal email.

Question 6

How can I opt out of my Celtic FC Season Ticket automatic renewal?

Accepted Answer

You can opt out of your automatic renewal by returning the tear off slip on the letter enclosed in your renewal pack by Friday, May 19. Please note: If you choose to opt out (or pay for your season ticket via another method of payment) you will no longer be eligible to participate in the Club’s automatic renewal option in the future.

Question 7

When will I receive my new Celtic FC Season Ticket?

Accepted Answer

New Season Ticket holders, or Season Ticket holders who change price category and/or seat, will be sent their Season Ticket no later than 14 days prior to the first date that the Season Ticket holder will require the Season Ticket to gain entry to Celtic Park.   Season Ticket holders renewing their Season Ticket will not receive a new Season Ticket and your existing Season Ticket will be reactivated on renewal. Please keep your Season Ticket in a safe place. Rail Seating Season Ticket holders will also receive a new Season Ticket each season.

Question 8

I want to pay upfront, in full for my Celtic FC Season Ticket, how can I do this?

Accepted Answer

You can pay in full for your Season Ticket online at https://www.eticketing.co.uk/celtic/. No booking fees apply.

Question 9

I want to pay for my Celtic FC Season Ticket over four instalments, why can I not apply for this scheme directly with Celtic FC?

Accepted Answer

The Club is only able to offer its own four instalment payment scheme to existing Season Ticket Holders whose seats are automatically renewed and paid for by Direct Debit. Season Ticket Holders whose Season Tickets are not automatically renewed and who wish to pay by instalments must apply for one of the products offered by V12 Retail Finance.

Question 10

How can I apply for the 4 or 10 month scheme with V12 Retail Finance to pay for my Celtic FC Season Ticket?

Accepted Answer

Season Ticket Holders can renew their Season Ticket via V12 Retail Finance online at eticketing.co.uk/celtic/. Select either the 4 or 10 month payment option (as appropriate). Please note V12 Retail Finance applications are only available online. Please ensure that you complete the e-signature process to secure your Season Ticket. Your Season Ticket will not be activated until after V12 Retail Finance pays the price of your Season Ticket to the Club.

Question 11

I was a Student Season Ticket holder last season, how do I purchase my Celtic FC Season Ticket at the student price for Season 2023/24?

Accepted Answer

If you were a Student Season Ticket holder last season, your renewal has been reserved as a Student Season Ticket for Season 2023/24. If you opted out of matches against Rangers FC, your seat will have been reserved as a Student Opt-out. If you wish to opt in to these matches, please email the Celtic Ticket Office at tickets@celticfc.co.uk prior to renewing your Season Ticket. Please note, any Student Season Ticket holders who did not submit their Student Application Form during season 2022/23 will be unable to renew online and should contact the Ticket Office directly. To retain your Student Season Ticket price, you must complete and return the Student Application Form to the Ticket Office by Friday, October 6, 2023. Failure to return this form by this date will result in your Season Ticket being suspended and your ability to use the Season Ticket to enter the Stadium and/or purchase match tickets being withdrawn.

Question 12

I was a Student Season Ticket holder and wish to change to an adult Celtic FC Season Ticket, how do I do this?

Accepted Answer

If you wish to change from a Student Season Ticket Holder to an Adult Season Ticket Holder, please email your details to tickets@celticfc.co.uk and the Ticket Office will assist with this request. Please ensure you contact the Ticket Office prior to the renewal deadline should you wish to change price.

Question 13

I&#x27;m going into full-time education how do I receive the student price?

Accepted Answer

If you were a Season Ticket holder in Season 2023/24 and are now a full time Student please email your details to tickets@celticfc.co.uk and the Ticket Office will advise on this request. Please note, student prices are only available in certain areas of the stadium and we reserve the right to decline such a request. You can select to opt in or opt out of those matches against Rangers FC. To obtain the student price, you must complete and return the Student Application Form to the Ticket Office by Friday, October 6, 2024. Failure to return this form by this date will result in your Season Ticket being suspended and your ability to use the Season Ticket to enter the Stadium and/or purchase match tickets being withdrawn.

Question 14

Why can I only upgrade a concession CelticFC Season Ticket twice a season?

Accepted Answer

The Concession Season Ticket is intended for the sole use of the Season Ticket Holder. We appreciate that there will be circumstances which prevent the Holder being able to use this ticket therefore we have made available the option to upgrade the Concession Season Ticket twice a season at a fee of £20 per upgrade.

Question 15

I am a special Celtic FC Season Ticket holder – am I guaranteed the opportunity to purchase a match ticket the matches against Rangers FC?

Accepted Answer

No. Special Season Ticket Holders are not guaranteed a ticket to purchase for matches against Rangers FC. Special Season Ticket Holders will be given the opportunity to purchase any available tickets for these matches prior to tickets going on general sale (subject to availability). In the event that tickets are made available to Special Season Ticket Holders for these matches, information will be detailed on the Club website at celticfc.com and via the Ticket Office Twitter Feed @CelticFCTickets.

Question 16

Is there a deadline by which I must choose to join the Home Cup Ticket Scheme?

Accepted Answer

The deadline to join the Home Cup Ticket Scheme for Season 2024/25 is Friday, July 28, 2024.

Question 17

I was on the Celtic FC Home Cup Ticket Scheme Season 2022/23, do I need to rejoin?

Accepted Answer

No. If you were on the Home Cup Ticket Scheme for Season 2022/23, you will automatically remain on the scheme for Season 2024/25. If you wish to be removed from the scheme, please email your client reference and removal request to tickets@celticfc.co.uk Please note, you are unable to join this scheme after Friday, July 28.

Question 18

If I join the Celtic FC Home Cup Ticket Scheme, can I pick and choose the games I attend?

Accepted Answer

No. If you join or remain on the Home Cup Ticket Scheme for 2023/24, you will automatically be charged for and issued a ticket for ALL League Cup, Scottish Cup, UEFA Champions League, UEFA Europa League and UEFA Europa Conference League matches played at Celtic Park. The Home Cup Ticket Scheme does not apply to home friendly matches, to matches where Celtic Park is being used as a neutral venue or to matches played at neutral venues. If you cannot attend any of these matches at Celtic Park, a refund will NOT be given.

Question 19

If I join the Celtic FC Home Cup Ticket Scheme and fail to make payments, will I remain on the scheme?

Accepted Answer

No. If you fail to make any required payment pursuant to the scheme as specified on the Club’s website from time to time, the Club reserves the right to remove you from the scheme.

Question 20

Does the Celtic FC Home Cup Ticket Scheme include semi-finals and cup finals?

Accepted Answer

No. This scheme only includes home cup ties played at Celtic Park (except where Celtic Park is a neutral venue). Semi-Finals and Finals are not included in this Scheme. Membership of the Home Cup Ticket Scheme will be taken into consideration in the allocation of domestic cup SemiFinal and Final tickets but does not guarantee a ticket for domestic cup Semi-Final and Final tickets. Payment will NOT be taken automatically for Semi-Finals/Finals. Semi-Final and Final tickets must be purchased online, via the booking line or from the Celtic Ticket Office. Full sales arrangements for these matches will be detailed on our website at celticfc.com.

Question 21

Will I be able to sit in my seat for every Celtic FC Home Cup match?

Accepted Answer

We cannot guarantee that your usual seat will be available for Home Cup matches. In such cases we will send you a ticket for an alternative seat. If this is not possible we will not charge you and may ask you to apply for a ticket.

Question 22

DOES THE HOME CUP TICKET SCHEME INCLUDE PRE-SEASON FRIENDLIES AND TESTIMONIALS?

Accepted Answer

No. This scheme only includes home cup ties played at Celtic Park (except where Celtic Park is a neutral venue). Friendly and testimonial fixtures are not included in the Home Cup Ticket Scheme.

Question 23

If I am on the Celtic FC Home Cup Ticket Scheme, will I be sent a match ticket for my seat for every match?

Accepted Answer

Season Ticket cards will be activated for Season Ticket holders on the Home Cup Ticket Scheme for supporters who are located in their seasonal seat. Any supporters on the Home Cup Ticket Scheme who have been relocated for an individual fixture, will receive a match ticket. Information will be published on the Club website at celticfc.com and will be announced via the Ticket Office Twitter feed, @celticfctickets.

Question 24

How do I transfer my seat to someone else?

Accepted Answer

If you wish to transfer your Season Ticket to someone else, please email tickets@celticfc.co.uk providing full details of the person who wishes to purchase the Season Ticket. We reserve the right to decline such a request. Please note, the transfer of Season Tickets to concessions are not available in certain areas of stadium and the transfer of Season Tickets in the Rail Seating Section are not permitted.

Question 25

Can I relocate my Celtic FC Season Ticket seat to another part of the stadium?

Accepted Answer

Season Ticket holders who wish to relocate must renew their current seat for Season 2023/24 and should then complete and return the Season Ticket Relocation Form which can be found on the Club website at celticfc.com/season-tickets.

Question 26

How can I relocate to the rail seating section?

Accepted Answer

If you are interested in Rail Seating, please register your interest by email to tickets@celticfc.co.uk. Please ensure you include your client reference in your email. Only those Season Ticket Holders who renew their current seat will be able to register their interest. If you have previously registered your interest in Rail Seating, you do not need to register again.

Question 27

How do I change my address with Celtic FC?

Accepted Answer

If you change your address during the season, you must notify the Club as soon as possible. You can do this by logging in to your account at www.eticketing.co.uk/celtic, by writing to Celtic Ticket Office, Celtic Park, Glasgow, G40 3RE or by email to tickets@celticfc.co.uk. You cannot change your address by telephone.

Question 28

What it I lose my Celtic FC Season Ticket?

Accepted Answer

If your Season Ticket is lost, stolen, broken or destroyed, a replacement fee of £20 is applicable. Please note replacement Season Tickets can only be obtained if the Season Ticket Holder is present with identification. We reserve the right to decline such a request. For Holders in the rail seating section, lost Seasons Tickets should be reported to the ticket office immediately and, if permitted, any replacement Season Ticket must be uplifted in person by the Season Ticket Holder.

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