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  • Privacy Policy

    Introduction

    Celtic Football Club respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we collect, use and share your personal data.

    We want to be as transparent as possible to ensure that you are fully informed of your rights and how we use your data. This will allow us to provide you with the best experience when you interact with us.

    ABOUT US

    Celtic Football Club includes Celtic plc and Celtic F.C Limited, a subsidiary of Celtic plc. Both Celtic plc and Celtic F.C. Limited are registered as controllers with the Information Commissioner’s Office (ICO) and are responsible for your personal data (collectively referred to as “Celtic FC”, “we”, “us” or “our” in this Privacy Notice).

    The registered details can be found below:

    Company Name: CELTIC PLC CELTIC FC LIMITED
    Company Registration Number: SC003487 SC223604
    Contact Address: Celtic Park, Glasgow, G40 3RE Celtic Park, Glasgow, G40 3RE
    ICO Registration No.: Z5230204 Z3219786


    We have appointed a Data Protection Officer (DPO) who is responsible for this Privacy Policy. If you have any questions about this policy or about your personal data, please email us at [email protected] or write to us at the address below: -

    Data Protection Officer
    Celtic F.C. Limited
    Celtic Park
    Glasgow
    G40 3RE

    What Data do we Collect?

    We use a variety of personal data depending on the services we deliver to you. For more information about the kinds of personal data we collect and use, please click here.

    How Do We Collect Your Data?

    We use personal data which we have obtained for the purposes described in this policy. This may include signing up for an online account, completing a form (online or offline), registering to receive marketing communications from us and/ or our Partners or otherwise expressly providing us with your personal data. For more information on how we gather your personal data, please click here.

    HOW DO WE USE YOUR DATA?

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • to provide you with products or services you have ordered or purchased from us or a third party through our websites (such as tickets, merchandise etc.);
    • to allow payments to be made where required in advance of the provision of any products or services which you have ordered or purchased. We will share this information with third party payment processors where required for this purpose;
    • to administer any competitions, prize draws etc. which you enter into or to ask you to give feedback or take part in surveys or market research;
    • for record keeping purposes;
    • for fraud screening and prevention purposes;
    • to market to you, where you have agreed to receive marketing communications from us or our Partners and personalising our communications with you;
    • to personalise and improve your experience on our digital platforms;
    • to comply with our legal obligations.

    Automated Decision Making

    We do not make any decisions about you by solely automated means.

    LEGAL BASIS TO PROCESS DATA

    We will only use your personal data where we have a lawful basis to do so, which will include one or more of the following:

    • that we have your consent (if consent is needed), for example to send you marketing emails;
    • that we need to use the personal data to perform a contract with you, for example where you have ordered a product or service from us;
    • that we need to use the personal data to comply with our legal obligations; and/ or
    • where it is fair to use the personal data either in our interests or someone else’s interests, where there is no disadvantage to you – this can include where it is in our interests to contact you about products or services, ask you to complete a survey or collaborate with others to improve our services.

    YOUR PRIVACY RIGHTS

    You have the right to see what personal data we hold about you, to ask us to correct inaccuracies or to delete your personal data. You also have the right to ask us to restrict the processing of or object to our processing of your personal data. Please click here for more information on your privacy rights.

    Marketing

    We may use your personal data to send you marketing communications, where you have:

    • provided us with your express consent to do so; or
    • you have purchased goods or services from us and the marketing communications which we send to you relate to similar goods or services to that which you have purchased.


    Where you have provided us with your express consent to do so, we may send you marketing communications from our Partners, and a list of our current Partners is available here. Please note, these may change from time to time.

    Unsubscribe

    You can ask us to stop sending you marketing communications at any time by clicking the "unsubscribe" link which shall be provided with all marketing communications, by changing your preferences within the Preference Centre at any time or by contacting us at [email protected]

    Social Media

    We are committed to providing you with information on products and offers which are relevant to you. If you provide us with your consent to receive marketing communications, we may use your personal data to promote our adverts to you on social media platforms (for example, Facebook or Twitter). Please note, you may receive adverts from us which are not connected to having provided us with your personal data. An example of this may be when a social media platform uses the information provided by users in accordance with its privacy and cookies policies to tailor and target advertisements. We are unable to accept any responsibility for advertisements of this nature.

    Sharing Your Data With Others

    We will share personal data with relevant third parties where:

    • we need to fulfil our contractual obligations with you, such as payment processing, delivery of products and mailing houses;
    • we look to serve you relevant adverts and for analytical purposes via social media platforms and search engines; and/ or
    • we have a legal obligation to do so.


    We will only share your personal data with third parties to the extent needed for those purposes. We will also share your personal data with our sub-contractors where it is necessary to do so. Please click here for further information on our sub-contracting activities.

    Transferring Your Data Outside the EEA

    We may need to store or transfer your personal data outside the European Economic Area (EEA) to service providers, agents, subcontractors and regulatory authorities in countries where data protection laws may not provide the same level of protection as those in the European Economic Area (EEA), such as the USA. Please click here for more information.

    How Long Will We Keep Your Data?

    We will retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, and always in accordance with applicable law. Please click here for more information.

    Cookies

    We use cookies to track your use of our websites, this includes celticfc.net and celticfc.tv. A cookie is a small file which is sent to your browser and stored on your computer’s hard disc. They help us understand where we can improve the information and services provided.

    For further and more detailed information on how we use cookies, please refer to our Cookie Policy here.

    Changes To This Privacy Policy

    This Privacy Policy provides up to date information about how we use your personal data and will update any previous information we have given you.

    We may update this policy and only notify you if we make any material changes to the manner in which we process and use your personal data. We recommend that you check this page periodically to review the latest version.



    Last Updated: 24 May 2018