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  • Club FAQs

    Q: What is Celtic FC Foundation?

    A:  Celtic FC Foundation upholds and promotes the charitable principles and heritage of Celtic Football Club. In doing so, Celtic FC Foundation delivers change and purpose to the Celtic Family and beyond.

    The social principles, key priorities, aims and objectives of Celtic Charity Fund (established in 1995) and the Celtic Foundation (established in 2006) were so clearly aligned, it was agreed that the natural progression was for both units to become a new, stronger Scottish Charity with a wider role and greater reach. This new entity, Celtic FC Foundation is a registered charity in Scotland (number SC024648) with its registered office at Celtic Park, Glasgow, G40 3RE. 

    Q: What is Celtic FC Foundation’s Mission/Purpose


    A:  Our key priority areas are to:

      i.     Improve Health

     ii.     Promote Equality

    iii.     Encourage Learning

    iv.     Tackle Poverty

    Q: What are Celtic FC Foundation’s Priority Issues?

    A:

    Health Ensuring people lead active and healthy lives and eat nutritious food whether they are at school, work or home is a priority to us. Alleviating alcohol/drug abuse, making life easier for those who suffer mental health issues and working with the community through health professionals to mitigate instances of obesity are particular focus areas for us.

    Equality We ensure that all members of society, irrespective of race, creed or colour, are given equal chance, in line with the club’s own values. The club is open to all and we actively campaign to promote social inclusion and to end discrimination on grounds of race and religious belief.

     

    Learning Education is a key factor in enabling our society to move forward and integrate into an ever-evolving culture. Our ability to deliver education to those in need can range from; Celtic Learning Centre sessions, assisted learning, scholarships, providing musical instruments, digital learning, adult learning and life management. These provisions are not exhaustive and allow us to continue to help build a confident and self-sufficient community.

    Poverty is a blight on society and we believe that by tackling the symptoms of poverty collectively, people’s lives will continue to improve.  Homelessness is an affect of poverty, however, the causes of poverty are wide and varied. We work in partnership with others and offer our services on employability, managing money, tackling addiction, re-engaging offenders and creating opportunity through education and training.

    Q: Who does Celtic FC Foundation help?

    A: We are an organisation here for all, regardless of gender, age, religion, race, or ability.  Our priority is to provide assistance to those who face daily challenges within our key priority areas.  In addition we offer support in the form of delivery and/or partnership to external charities and other organisations who offer value in the community and whose principles fit within these key priority areas.

    Q:  What type of project delivery is Celtic FC Foundation involved in?

    A:  We have a strong track record of delivering successful community based projects that support health and wellbeing (Health), employability (Poverty), inclusion (Equality), education and diversionary activities (Learning).  We work with all age groups from young children through to older people and currently deliver projects locally, nationally and internationally.  We work with a variety of partners to deliver our projects. 

    If you are interested in more information on our projects please contact; [email protected]

    Q: Where does Celtic FC Foundation work?

    A:  Our priority focus will support areas based on the need surrounding our home within the city of Glasgow in the first instance.

    Thereafter, our main geographical areas of support, in order of priority are:

      i.   The North and East of Glasgow

     ii.   Greater Glasgow, Inverclyde and North Lanarkshire

    iii.   Scotland, Ireland and the rest of the UK

    iv.   Rest of the World, with an emphasis on Asia and Africa

    However, each project will be assessed on a case-by-case basis and we will always focus our attention where our efforts are best served, primarily supporting the geographical areas listed above.

    Q: How much has been raised to date?

    A: Since inception we have raised in excess of £7m.

    Q: How is the money raised?

    A:  We raise money in a variety of ways.

    We receive generous donations on a regular and one-off basis from a host of supporters and operate a number of fundraising events and activities throughout the year. These can include, but are not limited to; charity football matches, our Annual Sporting Dinner, match day bucket collections, our Annual Christmas Appeal, the Ben Nevis Huddle, the Celtic Skydive and an overseas’ volunteer trip.  A calendar of events can be found here www.celticfcfoundation.com

    In addition to fundraising, we also raise money by applying to a variety of grant making trusts and funders who support our project delivery.

    Q: Does the Football Club make money out of Celtic FC Foundation events or projects?

    A: Absolutely not. We are a registered charity in our own right (SC024648) and the proceeds of all monies raised and awarded support our charitable activities.

    Celtic Football Club generously support the efforts of Celtic FC Foundation financially and in kind.

    Q: How can I get involved?

    A: There are various ways you can support Celtic FC Foundation; from signing up to a regular monthly contribution to getting involved in a fundraising events. For full details, please email [email protected]

    If you would like to get involved with funding or working in partnership with any of our community projects, please contact [email protected]

    Q: Does Celtic FC Foundation donate raffle items - signed tops - footballs or donate non-monetary items to charities?

    A: No. Celtic Football Club's PR Department deals with all requests for these items.

    Please ensure you direct your request to Celtic FC’s PR Department, at least six weeks prior to your fundraising event in order to receive a response on time.  Please CLICK HERE and fill out the form to submit your request 

    If you are raising funds on behalf of a registered charity, please supply a letter of authorisation from the charity confirming the details of your event together with a postal address to respond to, for your request to be considered.

    CELTIC FC FOUNDATION CANNOT PROCESS REQUESTS FOR SIGNED ITEMS or RAFFLE REQUESTS IN-KIND

    Q: Where do Celtic FC Youth teams play their home games?

    A: Celtic Youth teams play their home games at the Academy training ground at Barrowfield or the Academy training centre at Lennoxtown.

    Q: How much does it cost to watch the Celtic FC Youth teams?

    A: Under 11s to Under 17s participate in the Scottish FA Youth Initiative programme at Performance level and these games are free to attend. Under 20s play in the Clydesdale Bank Under 20 league and these games are also free to attend.

    Q: Where can I find the fixtures and results for the Youth teams?

    A: Fixtures can be found via the team section on the website. Results for games from Under 17 down to Under 11s are not recorded. This is part of the terms of reference issued by the Scottish Football Association Youth Initiative committee. Under 20 fixtures and results can be found here.

    Q: How can I get into a professional club's Academy?

    A: There is no easy route to becoming a footballer. The first step is to get involved with a team playing in good quality competition. For schoolboys, this would not only mean being in the school team, but also representing youth teams in your Town, Local Authority, and even Country. Playing with other top quality boys can only help develop your potential.

    Q: How can I get a trial at Celtic's Academy?

    A: Players between the age of 6 and 18 years are asked to send their CV by email to [email protected], including the following details:

    • Your name
    • Your age & date of birth 
    • Your contact address and telephone number
    • The current club you play for
    • The position you play
    • A list of forthcoming fixtures you will be playing in

    We have a vast network of scouts in the UK and around the world, and if interested may send a scout to watch you play.

    Q: What are the terms and conditions of use for Celtic TV Online, Celtic TV Online+ and Celtic TV Premium?

    A: Click here to be taken to the terms and conditions page.

    Q: Which subscription is right for me?

    A: Celtic TV Online+ or Celtic TV Premium is available outside of the UK & Ireland, this is due to contractual reasons. In order that we can comply fully with these restrictions, we have procedures in place to ensure that only those from outside those areas can use it. If you attempt to connect to a Celtic TV Online+ or Celtic TV Premium stream from within the proscribed areas (we can verify this by the IP address of your computer), you will be denied access to the stream.

    To subscribe please click here.

    Q: How do I upgrade my existing subscription?

    A: To upgrade you must first log in to your account. When you have logged in click on the upgrade button. You will be taken to a page where you can confirm your user details and select your new subscription package. On confirming your details you will be taken through the payment process to complete your upgrade, by starting a new agreement.  This process can also be used to downgrade your subscription, if necessary.

    Q: How do I change my profile information?

    A: To change your password or to change your details, i.e. name, address, telephone number, email address, please login and click on My Profile.

    Q: How do I check the speed of my broadband connection?

    A: There are several websites that will check your connection speed. These will give an indication of the actual speed rather than the 'up to' speed given by some ISPs.  ThinkBroadband is a UK website which offers a speed test applet.

    Q: How can I reduce buffering?

    A: Once you have logged in go to the Matchday page during a LIVE match. There is a drop down menu to the right hand side of the video player. This will allow you to choose a fixed stream. You should choose the highest one first. If there is no improvement move down to the next stream and so on. It is also important that you do not have any other programs or games running on your computer at the same time. Finally, please ensure you are not using a wireless internet connection.

    Q: Can I use a different PC to view a match?

    A: Yes, but you are only allowed to logon to Celtic TV from one PC at a time. Simultaneous logons from different computers can result in suspension of your account with no possibility of a refund.

    Q: Can I retrieve my forgotten password?

    A: Yes, if you have forgotten your password please use the link on the login page, or click here.

    Q: How do I change my card details with WorldPay?

    A: You can change your credit card details with WorldPay by accessing your account on WorldPay's shopper site, http://www.worldpay.com/shopper/index.php?page=recurring&sub=card&c=WW, using the username and password they sent you when you first subscribed.
    If you didn’t keep these details there is a Forgotten your Password link on that page. You will need your Agreement ID (you’ll find it on the emails WorldPay send you every month) and your email address.

    Q: How do I cancel my subscription?

    A: You can cancel your subscription by accessing your account on WorldPay's shopper site,http://www.worldpay.com/shopper/index.php?page=recurring&sub=cancel&c=UK, using the username and password they sent you when you first subscribed. 
    If you no longer have these details then send your username for Celtic TV, your Agreement ID from WorldPay and the date you first subscribed to Web Help and we will try to cancel it for you.

    Q: How can I contact the Celtic TV team?

    A: You can contact the Celtic TV team by emailing [email protected]

    If you are emailing with a problem, please provide as much information as possible, including your username and any screenshots of the problems you've encountered, if possible. Also send details of the steps you've taken and what has happened.

    Q: What are 'Special Events?'

    A: Special Events are events organised by the Club and include Player of the Year, Tribute Nights, Club Dinners, Christmas Party Nights and Mother's/Father's Day.

    Q: How do I find out about them?

    A: Please visit www.celticfc.net for further information on all of our upcoming events.

    Q: How can I book for Special Events?

    A: Places can be booked over the phone on 0871 226 1888*, option 4 or at the stadium in person. Payment can be made by cash, cheque or credit/debit card. (Please do not send cash payments via the post).

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: What if I have a special request at an event?

    A: We will do our best to accommodate all your special requests. Let us know in advance of the event and we will ensure to do our best.

    Q: Is there an age limit for any of the events?

    A: The age limit varies depending on the event. Christmas party nights are for over 18s only. Children between the ages of 12 and 18 can attend Club Dinners but must be accompanied by an adult and must vacate the premises by 10pm. If you have any queries about age restrictions, please call the sales team on 0871 226 1888*.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: Does attending events mean I will get to meet players?

    A: We cannot guarantee that guests at events will meet past or present players. Events are organised so that guests will be able to listen to interviews on stage.

    (*Calls cost 13 pence per minute, plus your phone company’s access charge.).

    Q: I am a recruitment agency or training company and wish to offer our services. Who should I contact?

    A: Please send an email to [email protected]

    Q: I am looking for a job at Celtic Football Club. How do I go about seeing what vacancies you have available?

    A: You will need to look at the jobs link on the toolbar at the top of our website homepage and then follow the instructions given

    Q: I would like to do work experience or to do a work placement at Celtic Football Club. Is this possible?

    A: Celtic offers a rewarding and comprehensive week-long Work Experience programme for school pupils aged 14-15. This provides placements in five different areas of the business during the course of a week. These typically include the Ticket Office, Superstore, Pools, Hospitality and Visitor Centre. Very occasionally we may be able to accommodate pupils on a specific department of their choice, such as Multi Media or Finance.

    Celtic also receives numerous enquiries about longer-term placements and internships, paid and unpaid. Regrettably, we generally do not have the resources to be able to offer this kind of programme.

    Q: I have applied for a job but have not heard anything back form you. What is the next step?

    A: This could be due to the volume of applicants for the job. We try to ensure we respond to all enquiries and applications but in some circumstances only the successful applicants will be contacted.

    Q: I am seeking donations for a charity or auction. Who should I contact?

    A: Please write to our Public Relations department.

    Q: I am a young football player looking for a trial. Who should I contact?

    A: Players between the age of 6 and 18 years are asked to send their CV by email to [email protected], including the following details:

    • Your name
    • Your age & date of birth 
    • Your contact address and telephone number
    • The current club you play for
    • The position you play
    • A list of forthcoming fixtures you will be playing in

    We have a vast network of scouts in the UK and around the world, and if interested may send a scout to watch you play.

    Q: I am a student seeking some information about the Club. Who should I contact?

    A: Please email our Public Relations department, [email protected].or write to them at Celtic Park, Glasgow, G40 3RE.

    Q: I would like to use the Celtic logo on…

    A: Please detail your request to [email protected]

    Q: I would like to sponsor Celtic FC. How do I go about this?

    A: Please email all your requests to our Sponsorship team on [email protected] and we will get in touch with you.

    Q: I have a product that I think Celtic would be interested in. who would I need to speak to or get in contact with?

    A: Please email your request to [email protected] and someone will get in contact with you.

    Q: I would like Celtic FC to support / sponsor my charity event is this possible?

    A: Our Public Relations department deal with ALL charity requests. Please email the department at [email protected]

    Q: I am a supplier looking to offer my services to support your marketing operations, who should I contact?

    A: Please email [email protected] and someone will get in contact with you.

     

    Q: How do I buy a ticket online?

    A: Buying a ticket online is easy:
    1. Go to the Celtic website at www.celticfc.net. Click on the Ticket tab. Click the online book link. You will then enter the Celtic FC e-tickets home page. Then choose the game that you wish to purchase tickets for.
    2. You will then see the stadium plan. Choose the area where you would like to sit. There is an index on the left hand side which will show you the availability.
    3. Once you have chosen the area you will then be asked what price of ticket you wish to purchase and how many. Where applicable it will offer full view and restricted view tickets.
    4. Once you have done this you will be taken to a page where it will confirm the game and the amount of tickets you are purchasing. If you want to buy tickets for another match choose the continue shopping link and follow the same instructions as before. Alternatively click on the checkout link. Here you will be given the option to create an account to log in or to log in using details previously created.
    5. Once you have logged in you will be taken to the payment page where you complete your credit/debit card details. This page will confirm the ticket price and the booking fee giving you a total price for your booking. You must acknowledge the Terms and Conditions of the sale.

    Q: I am registered with the online bookings but I am unable to login. What should I do?

    A: Check firstly that you are using the correct username and password (both case sensitive). If you are still experiencing problems please contact us by email, [email protected].

    Q: I am registered with the website but have forgotten my username/e-mail. What can I do?

    A: If you call us on 0871 226 1888* option 1 then option 2 we can supply you with your login details (please note you will need be asked to confirm all your personal details).

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: What tickets are on sale for which matches?

    A: For ticket availability, please click here

    Q: The area of the ground I want to sit in is not available. Why is this?

    A: Some areas of the ground may already be sold out due to high demand. Some other areas i.e. the Main Stand and Family Stand are not available due to the number of season book holders in these areas.

    Q: We require more than 10 tickets for a game. Is this possible?

    A: Under certain circumstances we are able to sell more than 10 tickets to one person. If you require more than 6 tickets please call us on 0871 226 1888* option 1 then option 2 and one of our colleagues on the Ticket Enquiry line will be able to assist.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have purchased tickets via the web but now require additional tickets(s) as close to them as possible. Can I do this?

    A: If you require tickets close to seats you which you have already purchased, please call us on 0871 226 1888* option 1 then option 2.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have some specific seats I want to purchase but I cannot select them, why can't I buy these seats?

    A: Our systems automatically select the "best available" seat for a selected area. If you need a specific seat please contact the Ticket Enquiry Line on 0871 226 1888* option 1 then option 2 and one of the operators will be able to assist you.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have been asked for a CV2 number. What is this?

    A: This is the last 3 digits of the number on the signature strip on a credit / debit card (usually on the right side of the signature strip)

    Q: I have purchased tickets online but have not received a confirmation e-mail. Does this mean my purchase has not gone through?

    A: Possibly, please check your e-mail address is correctly registered with us. If this is registered incorrectly no confirmation e-mail will have been sent. If your e-mail address is correctly registered with us please contact 0871 226 1888* option 1 then option 2 and we will check your booking.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have purchased tickets and they have not arrived by post?

    A: Matchday Saturday/Sunday - All tickets booked after Wednesday afternoon prior to the match will be made available for collection from the ticket office.
    Matchday Tuesday/Wednesday - All tickets booked after the Thursday prior to the match will be made available for collection from the ticket office.
    Matchday Thursday - All tickets booked after the Monday prior to the match will be made available for collection from the ticket office. 

    All bookings with a delivery address out with the UK (excluding the Republic of Ireland) will automatically be retained in the ticket office for collection.

    If you have not received your ticket the day prior to the match, please contact the enquiry line on 0871 226 1888* option 1 then option 2 Please have your booking information ready as you will be asked to confirm various details.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have lost my match tickets, what do I do?

    A: If you have lost your ticket prior to the match, please contact the enquiry line on 0871 226 1888* option 1 then option 2. An administration fee is applicable for a reprint.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have forgotten my match tickets, what happens?

    A: If you have forgotten to bring your ticket to the match, please visit the Ticket Office. You will need to bring your booking confirmation and identification as you will be asked to confirm details. An administration fee is applicable for a reprint.

    Q: How can I get tickets for a disabled supporter?

    A: If you contact our Ticket Office on r 0871 226 1888* one of our staff will be able to assist you.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: Can I book tickets and pick them up from the shop?

    A: No, tickets purchased online will automatically be posted out as per the details on your confirmation email. If you want to arrange to have your tickets collected you have to contact the Ticket Enquiry line on 0871 226 1888* option 1 then option 2 to arrange.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: What is a restricted view seat?

    A: Restricted view seats are seats where there is a restriction to the view of the goal mouth area on either side of the pitch. On certain seats, there is a discount on the match price when purchasing these seats. Tickets for these seats will always have restricted view printed on them.

    Q: What happens if the game has to be re-scheduled?

    A: In most cases the ticket purchased for the original seat will be valid for any re-scheduled match. If you are unsure, please contact the ticket enquiry line on 0871 226 1888* option 1 then option 2.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: What happens if I cannot make the game after I have purchased the ticket?

    A: There is no refund policy on returned match tickets.

    Q: How do I use my ticket at the turnstiles?

    A: When you walk into the turnstile, please insert the barcode end of the ticket face up into the reader and wait for a green light. Once the green light appears, please walk through the turnstile. Please note there is a time limit on this process.

    Q: What happens if the turnstile does not open or if there is no light?

    A: This could be because the ticket was not properly inserted or the ticket did not read. Try again and if it is still not working please make your way to the Ticket Office where the staff will check the ticket for you.

    Q: What happens if my ticket is presented and a red light shows?

    A: If this happens, you will need to visit the Ticket Office.

    Q: Can I remove the stub from the ticket and insert this into the turnstile reader?

    A: No, this will render your ticket invalid. You will need to leave the stub on the ticket. If the stub has been removed please go straight to the Ticket Office to have your ticket checked.

    Q: My ticket is damaged what can I do?

    A: You need to bring the damaged ticket to the Ticket Office where the ticket will be checked.

    Q: Where can I find the full terms and conditions for purchasing tickets?

    A: A copy of the Ground Regulations can be found here.

    Q: Where can I find a stadium plan?

    A: Click here

    (*Calls cost 13 pence per minute, plus your phone company’s access charge.).

    Q: How many rooms do you have?

    A: We have 13 Executive Boxes, 15 function suites and 2 restaurants.

    Q: What is the largest number of delegates you can accommodate?

    A: The capacity depends on the room and the layout. Contact the sales team on 0141 551 4405 for more information.

    Q: Can you host events on Match Days?

    A: It may be possible to host events on matchdays depending on event requirements and match kick off time.

    Q: What are the costs involved in having a meeting with food and beverages?

    A: Our standard day delegate rate is £25.00 per person. We can be very flexible on the price and can tailor make packages to suit your needs.

    Q: Are you able to hold large or gala dinner events?

    A: Yes, the Kerrydale Suite can seat up to 500 guests for a dinner dance.

    Q: What time does your liquor license extend to?

    A: The liquor license extends to 0100 hours.

    Q: What is the closest train station to Celtic Football Club?

    A: The closest train stations are Dalmarnock and Bridgeton.

    Q: When can I expect to receive my tickets?

    A: Hospitality tickets are normally dispatched 1 week prior to the game. This may sometimes be earlier dependent on the time of booking or local/Bank holidays.

    Q: Is car parking included?

    A: Car parking is included for Corporate Hospitality and a day permit is included with your tickets. It is strictly 1 permit for every 4 guests. Premium hospitality does not include car parking however, there is a car park situated close to the East stand which is served on a first come first served basis. Car parks close strictly 1 hour prior to kick off and may close earlier if instructed to do so by the match commander.

    Q: Is there a dress code?

    A: All premium and corporate areas have a dress code and these details will be sent with your match tickets. Dress codes can vary from smart casual to lounge suit. Please ensure that you have the correct dress code on arrival to gain access to the hospitality areas. Dress codes do not apply to under 16's.

    Q: Opening and closing time including last orders at bar

    A: Premium lounges open at 11am for and early KO, 12.30pm for a 3pm KO and 5.30pm for an evening fixture. Timings for the hospitality areas can be found inside the ticket wallet sent out in advance of the match. All suites, restaurants and lounges close 1 hour after full time. Drinks will be served until 15 minutes prior to KO.

    Q: Will tickets be valid if the match is cancelled/postponed and do we offer a refund in such instances?

    A: Matchday tickets will be valid for the re-scheduled date. If this date is not suitable we will look to accommodate your request for another match subject to availability.

    Q: Can standard season book holders upgrade?

    A: Yes, please call the hospitality team for more information on availability and prices to allow you to do this. Upgrades are not available for European fixtures.

    Q: Does the price include Vat?

    A: All premium seating prices quoted are inclusive of VAT. VAT is additional to prices quoted within Corporate areas.

    Q: What are the opening hours?

    A:The restaurant is open on Sundays for lunch (subject to fixtures) and on Saturday evenings (subject to minimum numbers).

    Q: Is there any entertainment?

    A: Hoopy is in the restaurant on Sundays and there are photo opportunities with the European trophies on Saturday evenings (subject to availability). There is also live entertainment/background music in the evenings.

    Q: How do I book a table?

    A: Bookings can be placed by email, via telephone or in person. Please note, a non-refundable deposit of £5.00 per adult is required to secure a table. However, if the restaurant is closed due to a rescheduled match, customers will be given the opportunity to transfer deposit to an alternative date or will be offered a full refund.

    Q: How far in advance can I book a table?

    A: The booking system is set up to take bookings for approximately three months in advance.

    Q: Is there wheelchair access to the restaurant?

    A: Yes, there is a lift from the No7 entrance to the restaurant itself and there are two disabled toilets in the restaurant.

    Q: What kind of card payment do you accept?

    A: We accept any type of card payment, including AMEX and Visa Electron.

    Q: Do I have to be out by a certain time?

    A: No, unless the restaurant is extremely busy or we have set times for sittings the table is yours until closing time (midnight on Saturday evenings. 6.00pm on Sundays).

    Q: Is there a children's menu?

    A: Yes, a children's menu is available at £10.00 and is for children aged 12 and under.

    Q: Is the restaurant open on home match days?

    A: On Saturdays, the restaurant is open after the match, from 7.30pm onwards and is closed on Sundays if there is a home match.

    Q: Can I combine a tour and a meal?

    A: This is possible on Sundays only. Tours are at 11.00am, 12 noon, 1.45pm and 2.30pm and last approximately 1½ hours. Lunch can be booked from 12 noon.

    Q: Can I purchase a gift voucher for the restaurant?

    A: Yes, call 0871 226 1888* option 4 and we can issue gift voucher(s). 

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    (*Calls cost 13 pence per minute, plus your phone company’s access charge.).

    Q: I have placed an online booking but I have not received confirmation?

    A: Your booking is completed immediately and confirmed at the same time. Occasionally due to technical difficulties, or browser settings, the booking may fail. In this instance please call us on 0871 226 1888*.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    Q: I have booked and confirmed but I have not received my tickets?

    A: N/A as no payment is taken for online bookings.

    Q: How long does the tour take?

    A: The tour lasts approx 90 minutes for non-matchday tours, and about 60 minutes on matchday tours

    Q: Is parking available?

    A: Yes, parking is available generally but not when there is a game on.

    Q: Will we see any of the players?

    A: It is possible but very unlikely. The players only tend to be at the stadium on a matchday as they spend the majority of their time at our state of the art training complex.

    Q: Do we have to book in advance?

    A: Booking in advance is advisable. If you just turn up, the tour may be full and you would have to wait for the next available tour.

    Q: What times are the Stadium Tours?

    A: Tours are available at 11.00, 12.00, 13.45, and 14.30 seven days a week. On Saturday home matchdays the times are 09.30,10.00,10.30 and 11.00.

    Q: Where do I go to join the tour?

    A: The entrance to the tour is situated to the left of the Main Entrance to the Stadium.

    Q: Do you take group bookings? Are there discounts for group bookings?

    A: We take group bookings of any size. Groups of 40 or more will be split in two groups, with separate tour guides. 1 person in 10 will be free of charge.

    Q: Is there anywhere to leave luggage or bags?

    A: Sadly not. Due to the high level of security that we operate at Celtic Football club we are not in a position to look after any luggage.

    Q: Is there anywhere for us to eat within the stadium?

    A: Only on Sundays can you combine a meal with a tour. The Number 7 Restaurant is open for bookings from 12.00. The latest time for booking is 16.00.

    Q: I am disabled. Will I be able to go on a Stadium Tour at Celtic Park?

    A: Yes. Celtic Football Club pride ourselves on welcoming people of all different backgrounds and ability. It is advisable to contact us before your tour so we can make arrangements if required.

    Q: Am I able to take young children on the tour?

    A: Yes. Young children are welcome, but be aware that there are a number of stairs that will require a buggy to be carried.

    Q: I have a voucher, can I prebook?

    A: Tour tickets can be bought in advance by calling 0871 226 1888*, without specifying a date. However the tour should be reserved before coming along to the Stadium.

    For customer enquires relating to existing purchases only, please call 0141 230 1967. Calls charged at standard rate.

    (*Calls cost 13 pence per minute, plus your phone company’s access charge.)